Orders are being dispatched from our warehouse in United States within 1-3 business days after placing the order.

Your order will be delivered to you via or your local postal services.

All orders are processed immediately, but due to increased social distancing measures at our warehouse, as well as holiday-related carrier delays, orders may take approximately 5-10 days to arrive. You should receive a separate email with a tracking link. Please allow 24-48 hours for the link to become active. 

Once we release the package to the shipping agent, we cannot be responsible for any lost or stolen packages. However, we will help you correspond with the agent to solve any difficulties as best we can. 

For orders under $200 we ship without signature confirmation and it is up to the discretion of the delivery person whether to leave the package if there is no one home to accept it. If this is a concern, please provide us with an alternate shipping address if you work during the day or do not anticipate being home to receive your order.

For orders over $200 and for international orders, signature may be required. The shipping agent should
always leave a door tag in the event that delivery is unavailable, but we suggest also keeping an eye on tracking and reaching out directly to the shipper if you need to coordinate delivery. Contact information to do so will be
available when you check tracking but when in doubt, always feel free to reach out to us for help!

On occasion our shipping system may flag certain addresses as invalid or incomplete. When this occurs we will contact you prior to shipping to confirm the address. Please note that any packages returned to us due to incorrect address will be subject to a reshipping fee.