Worldwide orders accepted — with local shipping available within the UAE.
Customers in the United Arab Emirates can place orders directly through our website.
For international delivery inquiries, please contact us at info@celoraby.com, and a CELORABY team member will respond within 2 business days to assist with your request.

Please do not return goods without contacting CELORABY first.
We do not issue refunds if you do not provide a reason for returning the item or send it back without contacting us in advance.

All sales are final.
You acknowledge and agree that, except as herein provided, all product sales are made on a one-way basis; you have no additional right to cancel an order, return a product, or receive a refund or credit for a product purchase, unless the product has a manufacturer’s defect.

CELORABY takes full responsibility for non-conforming products.
You agree that you shall inspect all products within three (3) business days of receipt of the products (“inspection period”) and either accept or reject such products; provided, you shall be considered to have accepted any product upon the unpacking or removal of said product from its original packaging. You may only reject a product if it does not conform to the brand and model listed in your purchase confirmation at the end of the checkout process (“nonconforming products”).

You acknowledge and agree that you will be deemed to have accepted your delivery unless you notify CELORABY in writing of any nonconforming products during the inspection period and furnish such written evidence or other documentation as reasonably required by CELORABY. If you timely notify CELORABY of any nonconforming products, CELORABY shall determine, in its sole discretion, whether you may ship such products back to CELORABY—at your own expense, to the extent legally permitted—and thereafter, whether the products are nonconforming products. If CELORABY determines that the products are nonconforming products, it shall reimburse you for all shipping expenses incurred in returning the nonconforming products and, in its sole discretion, either: (i) replace such nonconforming products with conforming products or (ii) refund the price for such nonconforming products.

You acknowledge and agree that the remedies herein described are your exclusive remedies and represent CELORABY’s sole and maximum liability relating to the delivery of nonconforming products.

You are responsible for pursuing claims of loss and damage in transit.
You agree that any claims, disputes, controversies, and/or causes of action for loss or damage of your product in transit shall be made by you directly against the shipping and/or delivery carrier of such products; you agree that CELORABY shall not be responsible for bringing or defending against any such claims, disputes, controversies, and/or causes of action.

You must act swiftly to receive a refund or replacement in the event of non-delivery.
You agree that the quantity of product(s) in your order, as recorded by CELORABY on dispatch from CELORABY’s place of business, is conclusive evidence of the quantity received by you on delivery unless you provide conclusive evidence proving the contrary.

CELORABY shall not be liable for any non-delivery of products, unless you or your authorized representative gives written notice to CELORABY of non-delivery within the earlier of:

At CELORABY’s sole discretion, any liability of CELORABY for non-delivery of the products shall be limited to either:
(a) delivering the undelivered products within a reasonable timeframe; or
(b) refunding amounts for such undelivered products to reflect the actual quantity delivered, if any.

You acknowledge and agree that the remedies herein described are your exclusive remedies and represent CELORABY’s sole and maximum liability relating to the non-delivery of products.

CELORABY may cancel your product purchase at any time, for any reason.
CELORABY reserves the right to decline or cancel part or all of your product order at any time, for any reason, with or without cause and/or prior notice. If CELORABY elects to cancel your purchase in whole or in part, through no fault on your end, CELORABY will refund all amounts charged in a reasonable timeframe.

If you need to report Non-Conforming Products or issues related to non-delivery, please send a written notice to the following mailing or email address:
Attention: Customer Support l Office 505 Bin Dasmal Building, Al quoz industrial 1, Dubai, UAE
Email: info@celoraby.com

Thank you for taking the time to read this notice. Should you have any questions or concerns, please don’t hesitate to reach out. We truly appreciate your business and wish you a pleasant, joyful, and satisfying shopping experience.