FAQ : SHIPPING & BUSINESS
The delivery period usually takes around 2 to 3 working days.
Of course, it is available. Please contact us through the contact page or via email at info@celoraby.com.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
FAQ : POTENSION™ PENTASHOT
The warranty period for free quality assurance is one year from the date of purchase, and service can be accessed upon product registration. However, for certain consumable parts, such as batteries, there may be costs incurred even during the warranty period.
For more detailed information, please refer to the warranty information page in the user manual. If you have any questions, feel free to contact our customer service center or email us at info@celoraby.com.
The usage may vary depending on the usage patterns and methods; however, generally, the device can be used for about 7 to 10 days after a full charge.
After using the product, please clean the roller part with a wet wipe, sterile gauze, or a soft cloth, and ensure it is stored in a dry state.
It is generally acceptable to use the product on areas with mild conditions, but it is not recommended to use it repeatedly on those areas for extended periods.
I would suggest using it gently while rolling and for a short duration.
This device does not perform procedures that create physical wounds on the skin, so there is no specific recovery period required.
If you experience slight sensations such as tingling, please be assured that this will typically subside within 1-2 days.
In cases where dermatological treatments have been received, it is recommended to consult thoroughly with the attending specialist before using the product.
If there are persistent signs of physical wounds or strong sensations such as pain, please wait until the discomfort subsides before using the product.
The skin around the eyes, nose, and mouth is relatively thinner than that of the cheeks, which may result in a stronger electrical sensation in these areas.
For these specific regions, it is recommended to use the lowest setting and gently roll the roller over just a quarter of the area at a time.
The Penta Shot uses instantaneous high voltage, which may cause a temporary burning smell as the fine hair on the skin's surface is removed during the first use.
This is a natural phenomenon and will gradually subside, so please rest assured and continue using it.
When using the Penta Shot, rolling it with strong pressure and at a fast speed can actually reduce its effectiveness.
Therefore, it is recommended to roll gently and slowly, allowing the roller to lightly touch the surface of the skin.
It is recommended for individuals aged 19 and older to use it.
It is not recommended for use by pregnant women or elderly individuals.
Generally, it is recommended to use it once a day, 2-3 times a week. However, if you have specific areas of concern, you may repeat the application 1-2 times for effective boosting and focused care.
That said, for those with sensitive skin, it is advisable to avoid repeated use. Additionally, I recommend taking a break of about 2-3 days after usage.
Usage is not recommended for individuals with the following symptoms or conditions:
- Excessive alcohol consumption or personal circumstances that require the use of sleeping pills.
- Presence of conductive materials, such as metals, in the body.
- Use of implanted electronic medical devices, either internally or externally.
- Long-term use of steroid hormones.
- Undergoing treatment for acute conditions, heart diseases, malignant tumors, infectious diseases, etc.
FAQ : PORE TIGHTENING BOOST SERUM
- Cleanse your face thoroughly and pat dry.
- Use the Potention Pentashot for intensive care for 5 minutes.
- Apply the Potention Pore Serum multiple times for absorption.
The product does not contain artificial fragrances, and the natural scent of the ingredients may be perceived differently depending on the individual.
Additionally, it does not include artificial colors, and the color is derived from natural extracts.
It is a formula that does not contain animal-derived ingredients.
It is not a vegan-certified product.
The manufacturing date and expiration date vary by product, and we kindly ask for your understanding that we are unable to select and ship stock with a specific date.
Please check the expiration date on the bottom of the container upon receiving the product. (EXP YYYYMMDD)
We recommend using the product within 12 months after opening.
We recommend using 2 to 3 drops with a dropper and evenly applying them to your entire face.
There is no strict limitation on the amount, so you may adjust it according to your preference.
This product can be used at any time, both morning and evening, every day.
Please adjust the frequency and usage according to your experience with the product.
It is recommended to use it as the first step in your skincare routine right after cleansing.
If using it with other products, apply in order from the thinnest to the thickest consistency.
This product contains exfoliating ingredients (BHA), so it is recommended to avoid applying it around the eyes.
It is a non-sticky, lightweight hydrating product suitable for all skin types.
It has completed the acne-prone skin suitability test, making it safe for use on acne-prone skin.
This product is formulated without harmful ingredients, making it safe for use by pregnant women.
However, hormonal changes during pregnancy may cause increased skin sensitivity.
In such cases, please review the full ingredient list and consult your healthcare professional before use.